CRM solves problems connected with collecting and analyzing data reported by trading representatives and helps manage their time.
The CRM class system (Customer Relationship Management) is designed mainly for trading needs. It collects orders and operates in such ranks as the sort of goods, quantity, price, the date of supply, quality categories.
Interface, in the form of the Internet browser, usually uses resources of databases of the Internet or Intranet service.
The huge convenience of the CRM is the user’s intuitive interface, usually integrated with the CMS module (Content Management System). Owing to that, the user with a basic knowledge of the computer use, is able to start working in the system.
CRM is the solution which also serves as trading representatives’ time manager. The data for the contact with particular customers can be directly fed into the server by either agents or sales managers.
The efficacy of the CRM tools is calibrated and mostly adjusted to the needs of the customer.
